Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Alison and Anderson, we believe that online casino gaming should only ever be viewed as a form of entertainment, similar to going to the movies or attending a sporting event. It should never be considered as a way to earn money or solve financial problems.

The house always has a mathematical advantage. If you gamble, please only use money you can afford to lose, and never gamble with funds needed for essential expenses such as rent, utilities, food, or childcare.

Age Verification

Online casino gaming in Australia is restricted to individuals aged 18 years or older (or the legal gambling age in your state or territory).

All players must verify their age and identity before opening an account or placing any bets. If you are under 18, you must not gamble. Parents and carers: please be aware of the online activities of young people in your care.

Warning Signs of Problem Gambling

Do you recognize any of the following behaviors in yourself or someone you know? These may be warning signs of problem gambling:

• Chasing losses by gambling more to try to win back money you've lost
• Gambling with increasing amounts of money to get the same level of excitement
• Hiding gambling activity or lying to friends and family about how much you gamble
• Neglecting work, school, family, or hobbies due to gambling
• Using gambling as a way to escape problems, stress, anxiety, or depression
• Borrowing money or getting into debt to fund gambling
• Feeling irritable, anxious, or restless when trying to reduce gambling
• Failed attempts to cut back or stop gambling
• Gambling affecting your relationships, job, or studies
• Thinking constantly about gambling or past gambling experiences

If you experience any of these warning signs, please reach out for support immediately.

Self-Help Tools & Responsible Gambling Features

Most reputable online casinos offer tools to help you maintain control of your gambling. These include:

• Deposit Limits: Set a maximum amount you will deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose in a given timeframe
• Betting Limits: Restrict the maximum bet size per game or spin
• Reality Checks: Receive pop-up reminders during gaming sessions about how long you've been playing and how much you've spent
• Session Time Limits: Set automatic session timeouts to prevent extended gambling periods
• Self-Exclusion: Temporarily or permanently exclude yourself from an online casino to take a break or quit gambling

We strongly encourage you to use these tools if you choose to gamble. Talk to your casino's customer support team for help setting these limits.

Gambling Support Organizations

If you or someone you know is struggling with problem gambling, please contact one of these organizations for free, confidential support:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free counselling, information, and referral services for problem gambling. Available across all Australian states and territories.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling for Australians in distress.
• Beyond Blue
  Phone: 1300 22 4636 (24/7)
  Support for anxiety, depression, and general wellbeing.

International Support Services

• United Kingdom – GamCare
  www.gamcare.org.uk
  Free advice and support for problem gambling in the UK.
• United Kingdom – GamStop
  www.gamstop.co.uk
  National self-exclusion scheme covering all UK-regulated online casinos.
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
  Information and resources for responsible gambling in Canada.
• United States – National Council on Problem Gambling (NCPG)
  www.ncpgambling.org
  National helpline: 1-800-522-4700
  Free and confidential help for problem gambling in the US.
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Phone: 0800 1 372 374
  German health authority providing support and information on problem gambling.

If You Need Help, Please Reach Out

Problem gambling is a serious issue, but help is available.

If you believe you or someone you care about has a gambling problem, please contact Gambling Help Online or another support service listed above. These services are free, confidential, and staffed by trained professionals who understand problem gambling.

You don't have to face this alone. Seeking help is a sign of strength, not weakness.